Comprehensive Support
for Seamless Integration

We are committed to providing exceptional support to our Certified Partners and their customers. Whether you need real-time assistance through secure remote connections or in-depth training on biometric solutions, our expert team is here to help. With a range of support programs, including integration support, biometric training, extended warranties, and authorized repairs, Ideco ensures that your systems run smoothly and efficiently. Trust in our experience and expertise to keep your biometric solutions performing at their best.

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Repairs

Restore device performance and reliability with expert biometric repairs that extend product lifespan and efficiency.

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Training

Empower your team with in-depth biometric knowledge through Ideco Academy's expert-led courses on products and solutions.

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Integration Support

Seamlessly integrate biometric solutions with expert support, development kits, and design samples for smooth implementation.

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Product Tools & Updates

Get the latest drivers, firmware, and tools to keep your biometric products secure, functional, and up to date.

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Warranty & Repairs Program

Minimise downtime with our 2-year swap-out service on officially distributed products. Stay covered with expert support.

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MorphoManager Resources

Access everything you need for a seamless MorphoManager installation - guides, links, and essential setup resources in one place.

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STAY IN THE LOOP
Make sure you stay on top of any new development or
product updates.
If you add your name to our distribution list, we will ensure you receive product notices about software releases, firmware changes, end-of-life announcements or any information that might help you stay ahead of development.
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Email us at:

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visit us at:

263A West Avenue
Ground Floor, South
Centurion, 0157
South Africa