Welcome to Ideco Support

We are here to help.

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Integration support

Integration support

Support for your integration and development projects.

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Our Repair Centre

Our Repair Centre

Choose us for your biometric products’ support

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Training

Training

The best place to learn about your biometric products.

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Warranty & Repairs programs

For improved service levels and minimised down times

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Goods return policy

Pre-book on our technical portal or hand deliver

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Contact Us

We’re here to help with all of your biometric requirements. You can get support by phone, chat, email, schedule a repair, or make an appointment.

support@ideco.co.za

Track your repairs

Ideco provides an online service to track your repairs booked in with Ideco. Please click here to visit the site.

Accuracy

Avoiding false acceptance through accurate performance

Capacity

A scalable and agile solution to address a variety of applications in organisations of any size

Compliance

Regulatory and technical compliance providing irrefutable case material

Security

Eradicating risk of breaches; ensuring stringent enforcement of policies

Integration

Eliminating the use of multiple systems and complex interfaces

Speed

Ensuring fast responses with maximum throughput and efficiency

Support

Peace of mind - Ideco operates a fully accredited repair and support centre